Chinese internet and technology brand LeEco on Wednesday announced its partnership with HCL Care Services to deliver better after-sales service experience to its customers. HCL Care Services will provide a one-stop solution for all service requirements to LeEco customers through existing 265 ‘HCL Touch’ centres in more than 240 cities across the country.
Customer Services for LeEco phones have already been activated in the 265 HCL Touch multi-brand centres for walk-in-centre support for customers and Supply Chain Support.
HCL Touch also offers after sale support for other major brands like Lenovo, OnePlus etc. It is also the most preferred partner of OEMs with maximum numbers of Exclusive Service Centres. Through its retail outlets ‘Touch’, HCL Care Services provides end-to-end solutions to customers, including Contact centers, Walk-in centres, On-site support, Supply-chain operations, Repair factory services and After-sales value added services.
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